Photo by Viva Luna Studios on Unsplash A few months ago, our design team hit pause to do something rare: reflect. We spent a couple of days listening, discussing, and experimenting to understand what’s happening in the …

Over the past year, I’ve been working with my team on how artificial intelligence can help retailers reduce the cost of returns. This is no small problem. Returns are expensive, complex, and often feel …

We’re in a strange time for leadership. Across industries, there's a pattern emerging: leaders telling teams to ship faster, but can urgency be ordered? I find it pretty unrealistic, if not counterproductive. Somehow, we’ve …

One of the most critical yet overlooked design leadership challenges is ensuring your team has clarity on how to grow. At Doddle, during a pivotal moment of company expansion, I developed our design career …

When discussing user experience, the focus often revolves around enhancing the experience for end-users—those who interact with consumer-facing applications for shopping, entertainment, or social media. The team’s goals typically aim to reduce the number …

Let’s make this straight. Collaboration isn’t about doing a brainstorming exercise and forgetting that it has even happened. I know workshops sometimes feel like a never-ending episode of a typical reality show (my go-to …

How many of you remember the Spices Girls or Backstreet Boys? The late '90s and early 2000s were dominated by iconic girl and boy bands. We couldn't get enough of them. I remember those …

Strategies on how to stand out as a junior designer in a saturated design market Last week, I was asked to speak at a great meetup event from the amazing design community called The Clan. …

I've spent my life not fitting into any group, and then when it comes to work, they want me to be a cultural fit, whatever that means. I am queer, working class, and a …

‘Don’t be fooled by the rocks that I got I am still I am still Jenny from the block.’ That’s how the chorus of a famous J Lo song goes. I am a kid …